Southeastern Pennsylvania Transportation Authority Serving Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties

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New SEPTA Key App Features

How to use SEPTA Key on the mobile app

  • Customers who choose to use the SEPTA Key features can sign in to their account by clicking the avatar on the top right of the Home screen

Click the Key Avatar Icon

Enter your Key account user ID / Password.

You can choose to "Keep me logged in" so you can stay signed in as long as the app is running and "Remember me" which will remember your username and password when opening the app.

New Home Screen

  • We replaced the "Favorite" screen with the "Home" screen, which now integrates our new SEPTA Key Feature

  • Once you sign in, your homepage will now show a summary of your Key Card

  • Pull down the menu for further options

Key Features

Register a new Key Card by clicking the button at the bottom of the menu

Click "add a SEPTAKey" to register your new key card

Add Fare Products

Click Add Fare Product

Select your fare product

Enter your CCV and press Pay. You can also add a new credit card.

Add Travel Wallet funds

Click Add Funds to Travel Wallet

Enter amount, your card CCV, press Pay

Manage Autoload settings to automatically replenish your Travel Wallet or purchase your next Pass

Click Autoload Settings

Toggle the Autoload button, for Travel Wallet enter your autoload amount

Manage multiple Key Cards on your account

Click on the '+' button to view your other Key Card(s)

Access Key Card options including reporting a lost/stolen Card

Click Card Options

Click report Lost/Stolen

Select Option and Submit

Change your Key Card name

Click Card Options

Click Rename Key Card

Enter a name and Save

Access "My Account" by clicking the avatar in the top right corner immediately gives you the option to look at profile information, and Order and Trip history

Click the Avatar Icon

  • Your account profile including your primary method of payment

  • View your Trip history

  • View your Order history